Taxes

Australian Customers: GST

Since GroupDocs is a division of Aspose Pty Ltd which is an Australian company, we need to collect GST on each invoice issued to an Australian customer. The GST inclusive price for all Australian customers is the public retailing price plus 10%. Our purchase system automatically adds 10% to your total which is reflected on the invoice you receive.

Australian Customers: GST on USD charges

Since we are a GST registered business we must pay GST on any goods or service provided to an Australian entity and according to ruling GSTR 2001/2 by the Australian Taxation Office, the calculation of tax on a transaction in a foreign currency is perfectly acceptable. We have been operating in this way for many years with many Australian customers without any problems.

This same document in the link above also contains helpful information about how to convert GST in a foreign currency to AUD for reporting requirements. As the GST component on the invoice you received from GroupDocs is expressed in US dollars you may need the daily exchange rate to convert the GST payable figure on the invoice to Australian dollars. This figure is available on of the Foreign Exchange Rates section of the Australian Taxation Office website.

Our ABN is 99100069618.

European Customers: VAT

European customers sometimes ask for our VAT number. Since GroupDocs is a division of Aspose Pty Ltd which is an Australian company, we do not have a VAT number.

United States Customers: Sales Tax

Some states have sales tax or economic nexus laws.  GroupDocs must charge sales tax in states where we are considered to have an economic nexus.  We charge sales tax in the following states:

 

If you’re not certain if your orders should be sales tax exempt, then click the "exemption info" link beside your state for more information.

If your purchases are sales tax exempt, then please contact us with your exemption documentation and quote number to avoid being charged US sales tax on current and/or future orders. When possible, GroupDocs recommends providing blanket certificates, to cover all orders, that remain in place until revoked in writing or by a tax authority.

Resellers

For Reseller orders, the application of sales tax is based on the location of the Reseller and not the location of the customer.  If a valid reseller exemption certificate has not been supplied at the time of order, then US sales tax will automatically be applied to the order.  Please contact us if you need to submit a new or updated reseller exemption certificate.

All Customers: Tax Withholding

We do not participate in any withholding tax schemes. If you were told that you need to withhold tax when you buy products from GroupDocs, please make sure to contact our sales staff to discuss before you do that.

 
Questions?

If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.