We are a fair and equitable organisation and want our customers to be happy with their purchase so we give comprehensive pre-purchase support:
- Free evaluation of our APIs so you can test that they will work for you.
- Full technical support for evaluations so that we can help you solve any problems you have before you buy.
- Full access to documentation, video tutorials and forums to help you learn what you need to know quickly.
- 14 days grace for failed payments.
Still, every now and again, a customer asks for a refund. Since our billing "pay as you go" as you are charged per operation and you can cancel your subscription at any time we therefore do not offer any refunds.