Policies - Purchase - groupdocs.cloud

GroupDocs builds incredible easy to use software as a service that developers can fully evaluate before committing to buying. To do this, we rely on a slightly different sales model. Here’s what makes it different:

No pushy sales team.
150 API calls per month free for evaluation and testing
Free sales and technical support.
Live samples in different languages and pure-REST
Our vast documentation, SDKs and examples hosted on Github plus technical forums filled with many questions and solutions
No fuss monthly billing via credit card.

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Purchase

Business Size - guidance on choosing the right licensing model based on your company’s size and usage volume
About the pricing plan and how to purchase - an overview of our single pricing plan and why there are no “upgrades” or “downgrades”.
Pricing guide - view our interactive pricing schedule
Trial plan - A run down of how the trial/development plan works
Create and manage account - access the dashboard and get started with GroupDocs Cloud.
Client ID and Client Secret - how to request the credentials used to give authorized access to the GroupDocs Cloud API.
Discount policy - Learn about why GroupDocs does not offer any discounts on its pricing plan
Migrated products - Learn which products have been merged with another product, or split into a standalone product
Self-hosting - Learn about options to self host GroupDocs APIs.

Purchase FAQ

Billing

Payment method - information about paying by credit card and the currency of our invoices.
Pricing disclaimer - GroupDocs reserves the right to change plans and pricing but we try to keep all our customers and channels up-to-date.
Failed Payments - what happens to your plan if your credit card cannot be charged and how to update your credit card details.
Viewing your usage - how keep track of how many API calls you have made.
Adding billing contacts - billing statements and summary emails can be sent automatically to people in your organization even if they don’t have an account.
Invoices - GroupDocs provides a monthly invoice for each charge. These are sent automatically by email and can be downloaded from your account.
Refund policy - we do everything we can to help you make the right decision before you buy to avoid refund requests.

Billing FAQ

European VAT FAQ

Compliance

Anti fraud measures - we protect ourselves from fraud by contacting the purchaser before releasing a licence if the transaction appears suspcious.
HIPAA compliancy - GroupDocs products are not HIPAA compliant. Click to learn more.
Taxes - explains issues related to tax such as VAT, GST and payment instructions specific for Australian customers including our ABN